Privacy Policy
Last Updated — 16 May 2026
This Privacy Policy describes how The Rangoli Company collects, uses, and protects your personal information when you use our website and services. By using our website you agree to the terms of this Privacy Policy.
DEFINITIONS
Company refers to The Rangoli Company, located at Yadgiri Chal, Killa, Dharwad 580008, Karnataka, India. Website refers to therangolicompany.in You means the individual accessing or using our website. Personal Data means any information that relates to an identified or identifiable individual. Usage Data means data collected automatically when you use our website. Service Providers means third party companies or individuals who help us operate our website and services.
INFORMATION WE COLLECT
Personal Data When you place an order or create an account on our website we may collect the following information:
Full name Email address Phone number Delivery address including city, state and PIN code Payment information — note that we do not store card or UPI details directly, these are handled securely by our payment gateway partner
Usage Data We automatically collect certain information when you visit our website including:
Your IP address Browser type and version Pages you visit on our website Time and date of your visit Time spent on each page Device type and operating system
HOW WE COLLECT YOUR INFORMATION
We collect information through the following methods:
Directly from you when you place an order, create an account, or contact us Automatically through cookies and tracking technologies when you browse our website Through third party tools including Google Analytics and Meta Pixel which help us understand website traffic and the performance of our advertisements
COOKIES AND TRACKING TECHNOLOGIES
We use cookies and similar tracking technologies to improve your experience on our website. Cookies are small files placed on your device that help us remember your preferences and understand how you use our website.
We use the following types of cookies:
Essential Cookies — necessary for the website to function, including cart and checkout functionality Functional Cookies — remember your preferences such as language and login details Analytics Cookies — help us understand how visitors use our website through tools like Google Analytics Marketing Cookies — used by tools like Meta Pixel to show you relevant advertisements on platforms like Facebook and Instagram
You can instruct your browser to refuse cookies at any time. However some parts of our website may not function properly if cookies are disabled.
HOW WE USE YOUR INFORMATION
We use the information we collect for the following purposes:
To process and fulfill your orders To send you order confirmation and delivery updates via email, SMS or WhatsApp To manage your account on our website To respond to your queries and customer support requests To send you promotional offers, festival updates and newsletters if you have opted in To improve our website, products and services using analytics data To run targeted advertisements on platforms like Facebook and Instagram using Meta Pixel To comply with legal and regulatory obligations
EMAIL AND WHATSAPP MARKETING
If you have opted in to receive marketing communications we may send you offers, festive promotions and product updates via email or WhatsApp. You can opt out of these communications at any time by clicking the unsubscribe link in our emails or by contacting us directly.
We will never share your contact details with third parties for their own marketing purposes.
SHARING YOUR INFORMATION
We do not sell your personal information to any third party. We may share your information only in the following situations:
With courier and logistics partners to fulfill and deliver your orders With payment gateway partners to process your payments securely With analytics and advertising platforms such as Google and Meta to help us improve our services and run advertisements With email or WhatsApp marketing service providers to send you communications you have opted in to receive If required by law or by a government or regulatory authority In the event of a business merger or acquisition where your data may be transferred as part of company assets, with prior notice to you
DATA RETENTION
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy. Order and transaction data is retained for a minimum of 3 years to comply with GST and accounting regulations in India. You may request deletion of your account and personal data at any time by contacting us, subject to legal retention requirements.
SECURITY OF YOUR DATA
We take reasonable technical and organisational measures to protect your personal data from unauthorised access, loss or misuse. However no method of transmission over the internet is completely secure and we cannot guarantee absolute security of your data. We use SSL encryption on our website to protect data transmitted during checkout.
CHILDREN'S PRIVACY
Our website is not intended for children under the age of 13. We do not knowingly collect personal data from children. If you believe a child has provided us with personal information please contact us and we will delete it immediately.
THIRD PARTY LINKS
Our website may contain links to third party websites. We are not responsible for the privacy practices or content of those websites. We recommend reading the privacy policy of any third party website you visit.
YOUR RIGHTS
As a customer you have the right to:
Request access to the personal data we hold about you Request correction of inaccurate personal data Request deletion of your personal data subject to legal obligations Opt out of marketing communications at any time Raise a complaint about how we handle your data
To exercise any of these rights please contact us at the details below.
CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date at the top. We will notify you of significant changes via email or a notice on our website. We recommend reviewing this policy periodically.
CONTACT US
If you have any questions or concerns about this Privacy Policy or how we handle your data please contact us:
Email — support@therangolicompany.in Address — Yadgiri Chal, Killa, Dharwad 580008, Karnataka, India Business Hours — Monday to Saturday, 10 AM to 6 PM IST
